Navigating Performance Challenges through Fair & Appropriate Corrective Action
Performance counseling and corrective action are necessary aspects of people leadership but are often difficult for managers as well as employees. We are usually delivering information that is hard for employees to hear. A poorly handled conversation can damage the relationship and fail to achieve intended outcomes.
In this course, you will learn how to prepare and conduct effective conversations that help move employees forward with a clear plan to support improved and sustained performance.
You will also learn the steps in a fair and effective corrective action process including how to evaluate and document appropriate action.
Outcomes:
Implement a consistent progressive action process
Effectively document and deliver counseling and corrective action
Understand the steps to a fair and legal corrective action process including termination
