Coaching & Feedback
Guiding Others to Success
Coaching involves partnering to help others achieve organizational goals and individual effectiveness.If you are looking to increase motivation in others, effective coaching communication requires practice. Improve the way you are delivering feedback through clarification of intentions, clear communication of impact and expectations, and management of agreements vs. people. Through interactive exercises you will leave this session with greater confidence, a clear understanding of what works, as well as crafted feedback for your next conversation - whether that be with an employee, peer, or leader within your organization.
- Understand the importance of feedback to employees and the organization
- Examine the competencies and behaviors that contribute to effective coaching
- Apply a model for delivering meaningful feedback and creating agreements
Who will benefit:
- New and emerging leaders with little or no prior training or experience in managing others
- Experienced managers interested in continuous improvement and honing skills
- HR professionals and organizational leaders looking to develop or enhance performance and relationships
Suzi is the Vice President of People Development & Culture for XeniumHR, an outsourced human resources and employer services firm located in Portland, Oregon.
Suzi’s background consists of 20 years of experience and expertise in: management of human resource departments, compliance with multiple state employment requirements, coordination of mergers & acquisitions, resolution of complex employee relations issues, third party investigation of workplace complaints, and development of employee and management training programs.
Since 2002, Suzi has provided consultation to a large number of Xenium clients in varying industries including manufacturing, non-profit, retail and professional services.
Suzi oversees the design and delivery of Xenium’s employee development programs focused around employer compliance, organizational performance, and leadership best practices. She is a certified Senior HR professional, Social & Emotional Intelligence Coach and DISC Trainer. She guides emerging leaders in maximizing their potential through one on one coaching and customized workshops. Suzi also partners with organizations to produce seminars attracting business owners, managers and human resource professionals.
StartKnow your style (2:07)
StartJeff Weiner - Managing Compassionately
StartBalancing Support & Accountability (1:08)
StartWhen is Coaching most effective? (1:06)
StartEffective coaching behaviors (0:51)
StartGROW model for Coaching (2:32)
StartExample: GROW Coaching (1:41)
StartSelf-guided Activity: Applying GROW