Coaching & Feedback
Guiding Others to Success
Coaching involves partnering to help others achieve organizational goals and individual effectiveness.If you are looking to increase motivation in others, effective coaching communication requires practice. Improve the way you are delivering feedback through clarification of intentions, clear communication of impact and expectations, and management of agreements vs. people. Through interactive exercises you will leave this session with greater confidence, a clear understanding of what works, as well as crafted feedback for your next conversation - whether that be with an employee, peer, or leader within your organization.
Outcomes:
- Understand the importance of feedback to employees and the organization
- Examine the competencies and behaviors that contribute to effective coaching
- Apply a model for delivering meaningful feedback and creating agreements
Who will benefit:
- New and emerging leaders with little or no prior training or experience in managing others
- Experienced managers interested in continuous improvement and honing skills
- HR professionals and organizational leaders looking to develop or enhance performance and relationships
Approved for 1.0 SHRM recertification credit
Your Instructor
Suzi Wear is a seasoned business and people leader with expertise in: management of human resources, business and talent strategy, employer compliance, workplace culture development, resolution of complex employee relations issues, and development of leadership development programs.
With a proven track record of HR management within organizations, as well as consulting for hundreds of small, growing businesses, Suzi has consistently demonstrated a keen understanding of organizational dynamics, employee development, and leadership excellence.
Throughout Suzi’s career, she has successfully led teams to achieve remarkable results, fostering a culture of authenticity, collaboration, continuous growth, and improvement. Her leadership style is characterized by a strong commitment to employee engagement, mentorship, and the strategic development of talent within the organization.
Suzi specializes in providing impactful coaching and the design and delivery of progressive yet practical training curriculum. Leveraging a wealth of knowledge gained over 20 years in leadership roles, Suzi understands both the challenges and rewards of leadership and is dedicated to helping individuals and organizations achieve their full potential.
Suzi is also a sought-after speaker who partners with organizations to produce seminars attracting Northwest business leaders and human resource professionals.
Education, Certifications, and Associations
- B.A. Psychology, University of Oregon
- SHRM SCP
- Certified trainer and administrator for DISC
- Certified Coach, Institute of Social & Emotional Intelligence
Course Curriculum
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StartKnow your style (2:07)
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StartJeff Weiner - Managing Compassionately
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StartBalancing Support & Accountability (1:08)
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StartWhen is Coaching most effective? (1:06)
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StartEffective coaching behaviors (0:51)
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StartGROW model for Coaching (2:32)
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StartExample: GROW Coaching (1:41)
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StartQuiz 2
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StartSelf-guided Activity: Applying GROW