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Effective One on One Meetings for Supervisors & Employees
Welcome & Objectives
Course Overview (0:43)
Course Objectives (0:44)
3 D's of Effective One on One Meetings (1:46)
Quiz
Communication Skills
Introduction to Communication Skills (0:23)
What is F.A.C.E.? (0:30)
Framing a Conversation (1:43)
Asking Good Questions (0:59)
Clarifying to Demonstrate Listening and Understanding (1:20)
Encouraging Ownership and Accountability (1:08)
Example: Using F.A.C.E. Skills in a Conversation (2:27)
Quiz
Relationship Management: Creating a Safe Space for Authentic Feedback
Building Rapport and Trust (2:00)
Sharing Feedback (1:50)
Receiving Feedback (2:01)
Quiz
The One on One Meeting
Introduction to Process (0:10)
Employee and Supervisor Roles (0:51)
Meeting Agenda (2:08)
Example: Development Discussion in One on One Meeting (1:13)
Quiz
Review & Next Steps
Your Toolbox (0:28)
Next Steps / Action Plan (1:14)
Your Feedback
Example: Using F.A.C.E. Skills in a Conversation
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