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Performance Planning & Management
Welcome & Objectives
Introduction (0:47)
Course Objectives (0:25)
Objectives of Performance Management
Activity: Draw a Tree (1:13)
What are we hoping to accomplish? (0:59)
Roles in Performance Management (2:03)
Quiz 1
Trends & Best Practices
The Evolution of Performance Management (1:39)
Traditional Approach (0:38)
New Approach (1:25)
How employees are inspired and motivated (0:58)
Performance management as a process (1:46)
Quiz 2
Setting Goals & Expectations
Why are expectations so important? (0:58)
What makes up performance? (1:12)
Goal Setting (0:35)
SMART Goals (1:43)
SMART Goal - Personal Example (0:41)
SMART Goal - Business Example (0:37)
Quiz 3
Performance Tracking & Review
The Power of 1-1 Meetings (0:47)
Tech Tools (0:27)
Evaluate performance objectively (2:05)
Quiz 4
Giving & Receiving Feedback
What makes feedback meaningful? (0:49)
How to best receive feedback (1:16)
Receiving Feedback
The Art of Phrasing (0:22)
Art of Phrasing Examples (2:28)
Activity: Scripting Feedback
Quiz 5
Recognition & Motivation
The science behind motivation (1:36)
Understanding individual drivers (0:47)
Providing thoughtful recognition (1:00)
Quiz 6
Developing Others
How do I make development a priority? (0:37)
How development discussions contribute to engagement (0:56)
Questions to ask employees (1:13)
Talent Assessment & Strategies (2:18)
Quiz 7
Review & Takeaways
Best practices to apply (0:41)
Activity: Self Assessment & Goal Setting
Questions to ask employees
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