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The Empowered Professional: Understanding Unwritten Rules of Workplace Communication
Welcome to this Course
Course Overview (0:59)
Learning Objectives (0:21)
Complexities of Workplace Communication
Challenges in a Digital Environment (0:24)
Can you relate? (1:02)
Choosing the Right Communication Channel
Introduction (0:23)
3 Core Filters (0:40)
General Guidelines (1:33)
Quiz 1
Tone & Formality
Introduction (0:33)
General Guidelines (0:58)
Tone Spectrum & Guide (2:04)
Tool: Drafting a Professional Email
Quiz 2
Communicating in Team Meetings
Introduction (0:29)
Speaking Up & Power Dynamics (1:37)
General Guidelines (1:21)
Be Clear (1:33)
Clear in Action (1:05)
Be Respectful (1:20)
Inclusive & Collaborative Language (1:09)
Quiz 3
Review
Key Takeaways (1:27)
Tool: Clarifying Norms & Expectations in Your Team/Organization
Reflection & Action Plan (0:45)
Introduction
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